The most common cause of problems is that the user's computer is blocked by a server firewall due to incorrect logins. To unblock any IP address, select Release IP Address from the Support top menu.
You can leave us a support request by clicking the Open Support Request link in the top menu. You can target your support request by topic either:
email problems
Hosting Plans
Homepage
weebly
Invoicing and Sales
Please note that support requests can only be submitted from an email address that has access to your services.
he Support menu also gives you access to the help database of our site (where you are right now).
In addition, you can see the real-time status of our servers and possible issues by selecting Network Status from the Support menu.
In the Support menu you will also find any downloads and our current newsletters.
